Privacy Policy

PRIXTON is firmly committed to complying with applicable Spanish and European legislation on the protection of personal data and guarantees full compliance with the obligations established in Organic Law 3/2018 on Personal Data Protection and the provisions of the European Union General Data Protection Regulation (GDPR) 2016/679.

PRIXTON makes this Privacy Policy available to users regarding the processing of personal data, providing information on the following aspects:

  • Identity and contact details of the Data Controller

  • Data processed, purposes, and retention periods or criteria

  • Legal basis for processing

  • Recipients of personal data

  • Users’ rights and how to exercise them

Data Controller

Identity: LA TRASTIENDA DIGITAL S.L.
Tax ID (CIF): B82643537
Postal Address: AVENIDA CERVANTES Nº49, MODULE 25, 48970 BASAURI (BIZKAIA), Spain
Contact Phone: +34 94 431 77 30
Contact Email: infocliente@prixton.com

Processing of Personal Data

Processing of Personal Data – CUSTOMERS / SUPPLIERS

a. For what purpose do we process your personal data?

At PRIXTON, we process the information provided by customers and users for the following purposes:

I. Management, administration, and provision of purchased products. Management and maintenance of the commercial relationship for service provision, including tax and accounting administration.
II. Access control to company facilities.
III. Commercial communications. If consent has been given, carrying out commercial, promotional, and/or marketing actions by any means (including electronic means, which are expressly authorized), related to the company’s corporate purpose and professional activities.
IV. Participation in social networks. Participation in PRIXTON’s activities and events may involve capturing images (photographs, recordings). If authorized, these may be published on social media, including the corporate website and Facebook, solely for promotional purposes.

b. Legal Basis

The legal basis for processing your data is the performance of a contract and, where applicable, the express consent of the data subject.

c. Recipients

I. Data may be disclosed to competent Public Administrations and the Tax Agency when necessary for service provision.
II. Where applicable, to banking institutions for processing payments related to products.
III. If consent for image processing has been given, data may be disclosed through the company’s publications and communication channels.

d. Data Retention Period

Personal data will be retained for as long as necessary to provide the service. Once the service ends, the data will be kept in accordance with legal obligations.

Additionally, if consent has been provided, PRIXTON will retain your data to keep you informed about products, activities, and services that may be of interest to you.

Processing of Personal Data – SECURITY FILE

a. For what purpose do we process your personal data?

PRIXTON processes information captured through video surveillance cameras for the following purpose:

I. Monitoring access to facilities and ensuring security.

b. Legal Basis

The legal basis for processing this data is the legitimate interest of the Data Controller.

c. Recipients

Data will not be disclosed unless an alarm is triggered, in which case the alarm service provider (data processor) may access the images.

d. Data Retention Period

Personal data will be retained for as long as necessary to provide the service and thereafter in compliance with legal obligations.

Automated Decisions and Profiling

No processing based on automated decision-making is carried out.

Rights

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether PRIXTON is processing personal data concerning them.

In accordance with the GDPR, you have the following rights:

  • Right of access: To know what personal data we are processing about you.

  • Right to rectification or erasure: To correct inaccurate personal data or request deletion when, among other reasons, the data is no longer necessary for the purposes collected.

  • Right to restriction of processing: In certain circumstances, you may request that processing be limited, in which case data will only be retained for the establishment, exercise, or defense of legal claims.

  • Right to data portability: To receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

  • Right to object: In certain circumstances and for reasons related to your particular situation, you may object to processing, and we will cease processing unless there are compelling legitimate grounds or for the establishment or defense of legal claims.

When will we respond to your request?

We will respond as soon as possible and, in any case, within one month of receiving your request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. You will be informed of any extension within the first month.

Can you withdraw your consent?

Yes. You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out prior to its withdrawal.

How can you exercise your rights?

To exercise your rights, you may contact us by email at infocliente@prixton.com or by writing to PRIXTON at the address indicated above in the Data Controller section.

Do you have the right to lodge a complaint?

Yes. If you believe your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.aepd.es.

Categories of Data Processed

The categories of data processed include:

  • Identification data

  • Identification codes or passwords

  • Postal and email addresses

  • Commercial information

  • Academic or professional data

  • Employment details

  • Financial data

Special categories of data: No specially protected data is processed.